- Key Features
Businesses of all types – as well as cities and municipalities – share a similar need: keeping employees and residents updated and informed of key pieces of news and information that may have a direct impact on their lives or work.
RapidCast provides the most advanced communication tool for keeping in touch in a timely and cost-efficient manner. Voice messages, text to speech, enhanced e-mail with uploads up to 100 Mbs, and SMS text messages – in addition to social media connections – all can be delivered at rapid speed.
This affordable tool makes sending updates, reminders, notices, and alerts convenient and simple.
Reach everyone…or targeted groups, where users can be easily added, edited, and removed.
TRUE Text Messaging!
RapidCast uses true SMS text messaging, not "SMTP" or "email-based" text messaging as many companies do. This is important because only SMS text messages are truly supported by the cellular networks – SMTP messages merely "piggyback" on the cellular networks with the lowest delivery priority, no way to ensure the messages are in fact received, and have a low reliability and deliver ability rating.
RapidCast is able to send messages to everyone in your database…or just select groups of people. There are an unlimited number of groups you can create, edit, and customize.
RapidCast delivers targeted messaging options to all of these groups and our flexible "user permissions" options ensure that only those persons whom you grant security permissions are able to send messages.
How It Works
There are three main components to the RapidCast rapid communication system:
First, there’s the Web-based portion. This is where account administrators can launch (or schedule) voice, enhanced e-mail, and SMS text alerts/messages – as well as view results. Account details can be easily monitored. Social media (Facebook, Twitter, and RSS feeds) can be established in connection with RapidCast. And a variety of reports and targeted groups can be created, modified, and shared. Best of all, RapidCast is a fully-hosted, Web-based notification product so there’s no additional hardware or software to buy!
Secondly, the RapidCast Mobile Command Center is a FREE app developed specifically for facility managers and security teams to launch (or schedule) alerts and messages directly from a variety of cellular and wireless technologies, including Apple and Android. The built-in translation feature makes it visually easy to preview any notices before being sent. Also, all sent alerts and messages can be monitored from within the app.
Lastly, there’s the RapidCast Interactive Voice Response (IVR) phone system. Voice alerts are launched from anywhere in the world by using any cellular or landline telephone and the RapidCast toll-free phone number. Send audio alerts to everyone in your account’s database or limit to targeted groups.
All three components of the RapidCast system make it easy and effective for you to stay in touch with your targeted publics.
RapidCast is a flexible communication system that lets your key stakeholders (management, employees, residents, etc.) decide how they want you to communicate with them based on an emergency or non-emergency situation. Voice messages, text to speech, enhanced e-mail, and true SMS text messages all can be delivered at rapid speed.
Alert your community of any emergency or important event that could impact their health, safety, well-being or way of life:
- Security Threats
- Clean-Up and Recovery Efforts
- Natural or Man-Made Disasters
- Search and Rescue Efforts
- Shift Changes
- Road Closings
- Severe Weather Alerts
Communicate with… Everyone in your database or to targeted groups.
Getting the data… With RapidCast, importing your data is a snap. RapidCast fully integrates with a variety of databases and software applications that may already be used. There’s also an “Opt-in” method. Additionally, some businesses, cities, municipalities, and communities may choose to allow its members to gain access to the RapidCast Dashboard. Here, users can update and add their individual contacts and contact information. Doing so, also allows members to share in the responsibility of data accuracy. The RapidCast Dashboard also provides members with the ability to view and retrieve any time/date stamped alert or message sent to them.
Pricing Options…Some clients may prefer to pay “per user” to know exactly how much to budget while others will appreciate the RapidCast bundled pricing option. For a low monthly price, your business or organization can send a set amount of voice and text messages. Unused messages simply roll over to the next month and adding new messages or upgrading your package is easy. Some restrictions may apply so let us work with you to help determine with option fits your needs.
Weather Monitor…Also, RapidCast comes complete with its own Weather Monitor feature that’s linked to the National Weather Service. It can be a valuable leadership tool during periods of changing weather activity that could impact your business operations. Create and send specific weather alerts based on geographic area and conditions that you choose.
Effective Marketing… RapidCast can also be used as a marketing tool. During a marketing campaign voice call, the client can also allow its prospects to press a corresponding number on their phone’s dial pad to transfer out of the marketing call and speak directly with the client’s customer service (or sales) rep. RapidCast is also a great tool to conduct surveys and get feedback!
Quickly stay in touch with by sending a variety of emergency and non-emergency news and information, including surveys, schedule changes, weather alerts and more. Plus, with RapidCast, there’s no additional hardware or software to buy – and no hidden fees
Click on any of the red hyperlinks below to download more detailed information.
- Advanced Email Tracking
- Bundled Pricing
- Emergency Quick Launch
- Full integration with Alertus electronic signs, desktop solution, and panic button
- Innovative Texting
- Invalid Phone Number Reports
- User Dashboard
- Product flexibility
- RapidCast Mobile Command Center app (Android and Apple)
- Social media feeds
- User Language Preferences
- Visual reports
- Voice Alerts within Email and Text Messages
- Voice surveys
- Weather monitor
- UNLIMITED groups (supervisors, events, etc.)
- UNLIMITED messaging (voice, enhanced e-mail, and SMS text)
- FREE setup
- FREE 24/7 customer support
- FREE auto data syncing/integration
- FREE Web-based training throughout contract period (on-site training available)
In today's world, it is important to get information in real time. Rapid Cast is the perfect tool for getting your message out and it is easy to use."
Rapid Cast has proven to be a very helpful tool allowing us to communicate with our customers and employees. When circumstances arise we can advise them when we are experiencing electric outages, water line breaks, street closings or emergencies, etc. We also send out announcements to advise of special meetings or events within the community. We signed up with High Ground Solutions (RapidCast) a year ago and have been pleased with the service we have received and the ongoing support that is available"
Wagoner Public Works Authority
After the tornado outbreak of April 2011, we began to search for different methods of mass communication to our employees. We found RapidCast and began researching the benefits of having a mass communication system for our company. The implementation process was extremely easy and the support from RapidCast personnel was great ! The endless options available for grouping and alerting personnel were extremely helpful in eliminating the need for pagers. If you are looking for a communication tool, with great support personnel a phone call away, I would recommend RapidCast! "
Assistant Manager Human Resources
Toray Carbon Fibers America, Inc.
As a company with presence in several counties, we needed the capability to have polygon-based weather alerts to notify various offices and staff of severe weather inbound to their location. RapidCast created a Weather Monitor product that allowed us to configure these alerts to staff. We are able to reach people via SMS messages or phone calls with these alerts, automatically, quickly, and without any action on our part. We also use the system to make outbound announcements of either pre-recorded or ad-hoc messages, such as meeting reminders and special notifications. It's a real time-saver in emergency situations, allowing our switchboard operators to make one call to generate many calls to staff, instead of having to make each of these calls themselves. The ability to check delivery of the messages online gives us instant feedback on who's received the messages. "
Director of Information Systems
Tanner Health Services