As a company with a presence in several counties, we needed the capability to have polygon-based weather alerts to notify various offices and staff of severe weather inbound to their location. RapidCast created a Weather Monitor product that allowed us to configure these alerts to staff. We are able to reach people via SMS messages or phone calls with these alerts, automatically, quickly, and without any action on our part. We also use the system to make outbound announcements of either pre-recorded or ad-hoc messages, such as meeting reminders and special notifications. It’s a real time-saver in emergency situations, allowing our switchboard operators to make one call to generate many calls to staff, instead of having to make each of these calls themselves. The ability to check delivery of the messages online gives us instant feedback on who’s received the messages.

After the tornado outbreak of April 2011, we began to search for different methods of mass communication to our employees. We found RapidCast and began researching the benefits of having a mass communication system for our company. The implementation process was extremely easy and the support from RapidCast personnel was great! The endless options available for grouping and alerting personnel was extremely helpful in eliminating the need for pagers. If you are looking for a communication tool, with great support personnel a phone call away, I would recommend RapidCast!

Rapid Cast has proven to be a very helpful tool allowing us to communicate with our customers and employees. When circumstances arise we can advise them when we are experiencing electric outages, water line breaks, street closings or emergencies, etc. We also send out announcements to advise of special meetings or events within the community. We signed up with High Ground Solutions (RapidCast) a year ago and have been pleased with the service we have received and the ongoing support that is available.”